We want everyone that visits the Diabetes My Way website to find it accessible and easy to use, regardless of any impairment or disability.

We are committed to providing the best user experience we possibly can. If you have any suggestions for improvements or any feedback, we would love to hear from you. You can contact us directly by using the feedback form.

To help us make the Diabetes My Way website a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for the Diabetes My Way website.

Non-text Content

This is being reviewed and updated on an ongoing basis. We expect to be fully compliant in this category by Q1 2019.

Audio-only and Video-only (Prerecorded)

This is being reviewed and updated on an ongoing basis. Where auto generated closed captions are not available, transcripts are planned to be produced and included. We expect to be fully compliant in this category by the end of 2019.

Audio Description or Media Alternative (Prerecorded)

The bulk of our video content is thought to be sufficiently descriptive using the current audio track without additional audio description but this will be reviewed on an ongoing basis.

External Resources

Some of the links on our site are to externally managed sites and content. Where possible, these sites are chosen based on their accessibility as well as their clinical accuracy, however we are unable to control or guarantee either of these factors. External resources are regularly reviewed and replaced when more relevant or more accessible ones are made available.

Text sizing

If you are finding it difficult to read the text on this page, you can increase the text size by following these guidelines for your chosen browser:

Internet Explorer:

  • Click the ‘View’ menu at the top of the browser window
  • Select ‘Text Size’ from the menu
  • Select which text size you would like (medium is the default)

OR

  • Hold the CTRL key on your keyboard and either use the mouse wheel to increase/decrease the text size or hold the CTRL key and the plus (+) or minus (–) keys to increase/decrease the text size

Mozilla Firefox:

  • Click the ‘View’ menu at the top of the browser window
  • Select ‘Text Size’ from the menu
  • Select ‘Increase’ or ‘Decrease’ to alter the size of the text

OR

  • Hold the CTRL key on your keyboard and either use the mouse wheel to increase/decrease the text size or hold the CTRL key and the plus (+) or minus (–) keys to increase/decrease the text size

Apple Safari:

  • Hold down the Apple key and press the plus (+) key
  • This will enlarge the text, repeat this procedure to increase the text size to requirement
  • If you want to make the text smaller, press the Apple key and the minus (-) key

Google Chrome:

  • Click the ‘Customise and Control’ spanner symbol in the top right-hand corner of the screen, or press both the Alt and E key
  • Select ‘Settings’
  • Choose your required text size from the drop-down menu in the ‘Appearance’ section

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