Who we are
MyWay Digital Health Ltd (MWDH Ltd) is a medical software company responsible for the My Diabetes My Way (MDMW) service outside Scotland.
How we use your Information
The MDMW service focusses on diabetes and consenting patients have secure access to their medical records, tailored education resources and in some cases the ability to upload results. Nonconsenting patients have no data stored on the system.
How do we use data?
MWDH Ltd uses patient information to underpin all of the above. It is only available to patients that have given their explicit and signed consent.
What data do we collect?
For consenting patients, we collect demographic and medical data relating to their diabetes condition, e.g. name, address, date of birth, height, weight, GP practice, type of diabetes, test results, eye and foot screening info, goals and medication.
In addition, anonymous bug reporting data is also collected to help improve the service we offer.
Data storage, security and access, the retention period
Data storage is in an encrypted database, within a Tier III, ISO 27001, CyberEssentials certified data centre managed by BrightSolid Ltd in Dundee, UK. All staff with access to the database are vetted and signed-up to data security and access protocols as outlined within the respective ISO 27001 policies and procedures.
Records will be retained for as long as the service is being funded. Upon termination of funding, all data will be securely and completely destroyed in accordance with our ISO27001 policies and procedures.
What is a Privacy Notice for?
A Privacy Notice (which are also known as Fair Processing Notices) tells you about the information we collect and hold about you, what we do with it, how we will look after it and who we might share it with. It is part of how we ensure we are open and transparent in the data processing activities we carry out in order to meet our service provision obligations.
It covers information we collect directly from you or receive from other individuals or organisations.
A Privacy Notice/Fair Processing Notice is a written statement that individuals are given when information is collected about them. As a minimum, a privacy notice should tell people who we are, what we are going to do with their information and who it will be shared with.
Opting-Out, Data Deletion
If you wish to opt-out of the MDMW service please notify us via the contact us details below and your information will be promptly and securely removed from our system
What Are Cookies?
For more general information on cookies see the Wikipedia article on HTTP Cookies.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
Account related cookies
Login related cookies
Surveys related cookies
Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
- This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
- From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
If you are unsure whether you need cookies or not it's usually safer to leave them enabled in case it does interact with one of the features you use on our site. This Cookies Policy was created with the help of the GDPR Cookies Policy Generator.
If you are still looking for more information and/or you wish to contact our Data Controller for any reason then you can contact us via the contact form.