Roche Education Offers
Overview
The Accu-Chek SmartGuide is a continuous glucose monitoring (CGM) solution designed for adults (18 years and older) with diabetes. The system uses a wearable, water-resistant sensor applied to the back of the upper arm for up to 14 days to continuously receive accurate[1]glucose readings in real-time.
Accu-Chek SmartGuide distinguishes itself from other CGMs by offering advanced predictive features which estimate users' upcoming glucose values, so they can act or prepare to reduce the risk of highs and lows[2].
These include a 2-hour Glucose Prediction, a 30-minute Low Glucose Predict, and a unique 7-hour Night Low Predict, all designed to help users proactively manage glucose levels and help prevent hypoglycemic events.
The Accu-Chek SmartGuide can be used for non-adjunctive use*
Data from the Accu-Chek SmartGuide app can be shared in real time with Healthcare Professionals when connected with the HCP data management platform Accu-Chek Care.
HCPs can view structured visualisations and reports using the latest ambulatory glucose profile standards. The software displays graphs and statistics, offering a clear overview of the patient's glucose curve, trends, and time in range
Health Care Professional Education Offers
Comprehensive training and support for the Accu-Chek SmartGuide CGM solution is available for healthcare professionals and patients.
Roche’s dedicated Accu-Chek Sales Solutions Specialists and Diabetes Nurse Educators are available to deliver training to Healthcare Professionals, enabling HCPs to provide cascade training to their patients. Training is available in both face-to-face and virtual formats. Patient onboarding may also be supported by the Diabetes Nurse Educators.
HCPs and people using the Accu-Chek SmartGuide CGM solution have access to additional training and support via the online Accu-Chek CGM learning centre. https://www.accu-chek.co.uk/training/cgm/library
Patient Support Offers
People using the Accu-Chek SmartGuide CGM solution have access to training and support via our online Accu-Chek CGM learning centre. https://www.accu-chek.co.uk/training/cgm/library
The CGM learning centre provides comprehensive resources, from video tutorials on applying the sensor and downloading the Accu-Chek SmartGuide apps, through to the removal and disposal of sensors.
In addition, the website contains information and troubleshooting tips, FAQs, user guides, and troubleshooting guides related to all the features of the sensor and the Accu-Chek SmartGuide apps, including interpretation of the prediction data.
The Accu-Chek Careline provides support to patients and HCPs. Available by phone Monday to Friday 8 am-6 pm (excluding bank holidays). 0800 0211 241, or via email smartguide.uk@roche.com or people can directly message from the website. https://www.accu-chek.co.uk/support/smartguide-cgm
Contact Information
For more information, visit www.accu-chek.co.uk/hcp/products/smartguide-cgm
To connect with an Accu-Chek representative visit www.accu-chek.co.uk/hcp/request-demo to request a call back.
[1] Mader et al 2024 performance of a novel continuous glucose monitoring device in people with diabetes
[2] Simulation study, data not published yet, data on file, Roche Diabetes Care GmBH, 2025
* Calibration as requested by the Accu-Chek SmartGuide app is required.
